AK
Albert K
1 reviews | Active since Mar 2022
27 Aug 2025, 10:12
Blatant theft!
Cell c seems to follow follow in the footsteps of our thieving government. Bought data for R 299 which was advertised as 12 + 6 gb night data which I thought was 12 gb day and 6 night but as they didn't specify precisely I was duped into buying 18 gb night. Well done cell c, I will be taking my R 1500/month elsewhere.
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Cell C's replyOfficial
27 Aug 2025, 10:34Dear Albert Koster,
Thank you for bringing this matter to our attention. We're truly sorry to hear about your experience and the confusion regarding the data bundle purchase.
We understand how frustrating it can be to feel misled, and we apologise if the offer was not clearly communicated. Our intention is never to mislead our customers, and we’re currently reviewing the way this offer was presented to avoid similar misunderstandings in future.
We’d appreciate the opportunity to look into your specific case and see how we can assist further. Our Team will be in touch to assist further.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention. We're truly sorry to hear about your experience and the confusion regarding the data bundle purchase.
We understand how frustrating it can be to feel misled, and we apologise if the offer was not clearly communicated. Our intention is never to mislead our customers, and we’re currently reviewing the way this offer was presented to avoid similar misunderstandings in future.
We’d appreciate the opportunity to look into your specific case and see how we can assist further. Our Team will be in touch to assist further.
Kind regards,
Cell C | TM
Cell C's reply27 Aug 2025, 10:34
Official
Dear Albert Koster,
Thank you for bringing this matter to our attention. We're truly sorry to hear about your experience and the confusion regarding the data bundle purchase.
We understand how frustrating it can be to feel misled, and we apologise if the offer was not clearly communicated. Our intention is never to mislead our customers, and we’re currently reviewing the way this offer was presented to avoid similar misunderstandings in future.
We’d appreciate the opportunity to look into your specific case and see how we can assist further. Our Team will be in touch to assist further.
Kind regards,
Cell C | TM
Thank you for bringing this matter to our attention. We're truly sorry to hear about your experience and the confusion regarding the data bundle purchase.
We understand how frustrating it can be to feel misled, and we apologise if the offer was not clearly communicated. Our intention is never to mislead our customers, and we’re currently reviewing the way this offer was presented to avoid similar misunderstandings in future.
We’d appreciate the opportunity to look into your specific case and see how we can assist further. Our Team will be in touch to assist further.
Kind regards,
Cell C | TM