1 reviews | Active since Dec 2017
BLATANT LIES
I was up to for an upgrade and MTN had a great black friday deal so I called to cancel my contract and port to MTN. They put me through retention and told me that they will match my deal guaranteed. I told them that would be great but I need it guaranteed as it was a black friday deal. They said for sure, they will call me with the details.
I dealt with Dineo Magopela. It went into a black hole. I then initiated contact and asked what was going on. Constant reminders, calls , emails resulted only in them saying they are waiting for the paperwork.
Eventually they said NO THEY CANNOT MATCH unless I take a device and that they will send me the options ... Still waiting ...
Bottom Line . They are *****, they say they will match but they will not and you will loses out DO NOT BELIEVE IT
BLATANT LIES -- INTEGRITY IS NOT ONE OF THEIR VALUES...
Good morning Pavithra
If there are records confirming that the deal would be matched then we should assist accordingly. Apologies for the inconvenience caused.
A team member will assist.
Regards
Cell C | PN
Best regards,
Good morning Pavithra
If there are records confirming that the deal would be matched then we should assist accordingly. Apologies for the inconvenience caused.
A team member will assist.
Regards
Cell C | PN
Best regards,
