Hellopeter
Share Your Experience
BM
Bongani M

1 reviews | Active since Jun 2016

30 Jul 2024, 11:43

Blatant ******ion

Your company ******ed more than 2k without any services rendered yet you still have the nerve to hand me over. This is ******ion and I'm starting to feel the need to challenge you on this. Sort out your mess and leave me alone.

0
Replies (4)
Cell C
Cell C's reply30 Jul 2024, 12:02
Official
Dear Bongani Manzini,

Thank you for contacting Cell C.

Please accept our sincere apology for the unpleasant experience and the inconvenience caused.

Kindly allow us to investigate this matter and revert to you. Our Support Team will contact you within 24 working hours with feedback.

Regards
Cell C| TG



Best regards,

Cell C
Cell C's reply30 Jul 2024, 13:49
Official
Thank you for taking our call today. 

Our Support Team has scheduled a call back again tomorrow at 11:00 AM.

Best regards,
Cell C | NZ

Best regards,

BM
Bongani M's update31 Jul 2024, 11:30
Reviewer Update
Your Agent does not/ cannot receive and process information and continues reiterating your protocol without listening. Please try and assist her in her capacity as this is *******.
Cell C
Cell C's reply31 Jul 2024, 11:59
Official
Dear Bongani Manzini,

We have requested the agent assigned to your query to call you back. Please expect her call.

Regards
Cell C | TG

Best regards,