MN
Mbali N

1 reviews | Active since Sept 2016

12 Jun 2018, 11:26

Blatant airtime theft

I'm disgusted at the manner in which cell c *****s airtime. They deliberately bill your airtime instead of data and I want my airtime back! I bought R60 airtime only yesterday and imagine my shock this morning when I checked my balance and it was R1! I only bought whatsapp data and still had a R45 airtime balance. The extras provided when I recharge are still there, the free minutes, smses and data. I'm absolutely livid right now! I didn't think cell c would pull Vodacom stunts but here we are, constant top ups but nothing to show for it.

0
Replies (2)
Cell C
Cell C's reply12 Jun 2018, 11:32
Official

Good morning Mbali

We have requested one of our team members to assist and investigate what happened to your airtime.

You will be provided with feedback during the course of the day.

Regards

Cell C| PN

Cell C
Cell C's reply12 Jun 2018, 13:01
Official

Thabisile contacted you and advised what happened to your airtime.

Regards

Cell C | PN