1 reviews | Active since Oct 2012
BLACKLISTED *******LY FOR OLD TERMINATED CONTRACT!
I cancelled a contract with CellC in early September 2014 for ***. I paid the termination fees in full and was told that my account would no longer be billed for and that it was considered done and dusted.<br> <br> Now I try to open a contract at Vodacom yesterday and am told my credit has been tarnished.<br> <br> I do a credit check and find CellC has blacklisted me *******ly for R247.00. And the reason I say *******ly is because I was called and harassed about this and when I asked for a statement and invoice to be emailed to me and I would settle - nothing was done. So I ignored the matter because I'm not chasing after your pathetic admin departments.<br> <br> I have paid the R247.00 into CellC's account even though I never received any documentation say what this is for as I just want to move on.<br> <br> I want this matter cleared up with the credit bureaus and I want it stated in black and white that CellC *******ly blacklisted me for an account they didn't even invoice me for.<br> <br> I will forward this to the Consumer Protector as well as the NCR for legal action if nothing is done about this.<br> <br> I have done nothing wrong. CellC is pathetic and I will not renew any of my current contracts with them.
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One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | MN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | MN
