1 reviews | Active since Mar 2015
blacklisted for terminated contract
<p>I opened an account with cell c for a Nokia in 2013 ,the term of the contract 24 months ended but cell c kept on debiting my bank account ,even after the contract ended. I called customer care and communicated via email to maropeng motana on the 12th December 2015. Cell c kept on debt ing my account for the amount of R every month and I kept reversing the transaction. I received a sms saying that my account will be handed over to their legal department. I visited cell c in centurion mall on the 14th August 2016 and they advised me to contact the legal department as they can see that I've no account with cell c but my account is with legal. </p>
I opened an account with cell c for a Nokia in 2013,the term of the contract 24 months ended but cell c kept on debiting my bank account, even after the contract ended. I called customer care and communicated via email to maropeng motana on the 12th December 2016. Cell c kept on debiting my account for the amount of R372 every month and I kept reversing the transaction. I received a sms saying that my account will be handed over to their legal department. I visited cell c in centurion mall on the 14th August 2016 and they advised me to contact the legal department as they can see I've no account with cell c but I've been handed over to their legal department
I opened an account with cell c for a Nokia in 2013,the term of the contract 24 months ended but cell c kept on debiting my bank account, even after the contract ended. I called customer care and communicated via email to maropeng motana on the 12th December 2016. Cell c kept on debiting my account for the amount of R372 every month and I kept reversing the transaction. I received a sms saying that my account will be handed over to their legal department. I visited cell c in centurion mall on the 14th August 2016 and they advised me to contact the legal department as they can see I've no account with cell c but I've been handed over to their legal department
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN