LW
Louis W

1 reviews | Active since Apr 2019

06 Nov 2019, 10:15

Blacklisted Due To *********** Call Centre Staff At Cell C

Cell C blacklisted my wife due to a fault from their own call centre when she renewed her contact two years ago. Now that we tried to apply for a home loan, the bond originators informed us that she has been blacklisted by Cell C.

I have spoken to Customer Service, the legal department and now the reversal department - this has been going on for over 5 working days and no one can assist me. If we fail to get our home loans due to the neglect of Cell C we are taking legal action against this good for nothing company!

0
Replies (3)
Cell C
Cell C's reply06 Nov 2019, 10:32
Official
Hi Louis 

Please reply privately and provide us with her ID number and contact number.

^MM
Cell C
Cell C's reply06 Nov 2019, 12:34
Official
Thank you. Do expect our call shortly.

^MM
LW
Louis W's update06 Nov 2019, 13:14
Reviewer Update
Still waiting ...