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WM
Waldo M

1 reviews | Active since Sept 2013

03 Jan 2023, 13:43

Black listed by Cell C

********** contract taken out on my wife's name, cell c acknowledged and canceled the contract. Now her name is blacklisted?? Cell C please help. ********** contract #***

0
Replies (12)
Cell C
Cell C's reply03 Jan 2023, 14:28
Official
Dear Waldo,

Thank you for contacting us regarding the ***** query.

Please receive our sincerest apologies for the unpleasant experience.

Kindly note we have already received your query on *** and it has been escalated for further assistance.

Regards
^GN


Best regards,

WM
Waldo M's update03 Jan 2023, 14:29
Reviewer Update
Thank you
WM
Waldo M's update03 Jan 2023, 14:30
Reviewer Update
Please treat as urgent, more than a year, thanks

Cell C
Cell C's reply03 Jan 2023, 15:06
Official
You will be contacted for assistance.

Regards
^GN

Best regards,

WM
Waldo M's update13 Jan 2023, 11:07
Reviewer Update
Thank you CellC for initiating the removal of the negative rating at the Credit Bureau, it's just a pity I had to get CelC to start the procedure and that CelC did not pick up that there was an issue.
Cell C
Cell C's reply13 Jan 2023, 11:56
Official
You're welcome.

Regards
^TM

Best regards,

WM
Waldo M's update27 Feb 2023, 16:17
Reviewer Update
Good Day CellC, the credit status has still not been removed 6 weeks later, please attend urgently..
Cell C
Cell C's reply27 Feb 2023, 20:32
Official
Hi Waldo

We are following up on the matter.

^SM

Best regards,

WM
Waldo M's update27 Feb 2023, 20:46
Reviewer Update
Thank you
Cell C
Cell C's reply28 Feb 2023, 15:49
Official
You're welcome.

^MN

Best regards,

WM
Waldo M's update03 Mar 2023, 07:15
Reviewer Update
Hi CellC, still no reply, please follow up.

Cell C
Cell C's reply03 Mar 2023, 09:07
Official
Dear Waldo,

Please note that we have followed up with our Team and we'll revert back.

We apologize for the inconvenience caused.

Regards
^GN

Best regards,