Bitterly disappointing customer service/solution

<p>On and around the 15th of April I became involved in discussions with Keith Joseph from Cell C. He initially contacted me about a fibre to the home solution but then discovered he had the wrong address for me and couldn't help me. He suggested I apply for a Lte service. I explained very carefully what my requirements were (remote viewing of cctv) and was assured I could sign up for this service and it would meet my needs. </p> <p>Its now three and a half months that Cell C have firstly not been able to make the remote viewing of my cctv work plus for the last almost two weeks, haven't even bothered to call me as promised and continue trying to solve the problem. </p> <p>I have been left paying R1000 a month for a service and solution that doesn't work and no one seems to care about solving for me. Cell C advertised such an advanced network and superior customer care but here I sit months later with no help or solution. </p> <p>I think this is an exceptionally poor show from Cell C and a ****py way to treat a customer. </p> <p>I am going to check if I can take this matter to ICASA as well. </p> <p> </p> <p> </p> <p> </p>