Billing query

This below is what I sent to Cell C and no reply to date except we received your query:

Good day,

I am very confused with my debit orders that are not constant. When I took out the contract I was offered the R55 for 5Gb-anytime + 5-Gb nite time for 24months. I also requested no added bill( for me not to use more than the supp**** data.). I was told I can top up. This month was the 1st time I noticed extra payment taken. Upon this I went into my other monthly debit orders. Please check my Call (for quality purposes),to the sales person offering the good deal at the time that I accepted. I did not sign up for anything else. I am also disappointed that I did not receive any written contract besides the verbal agreement. To date I have not received invoice/statement, even though I requested one today(this is rather unprofessional). I cannot afford more than the package offered as I am a pensioner. Below is the table of inconsistencies of debit orders taken and received by Cell C.

Please investigate and revert to me.

Kind regards D E Delivery of SIM card ( ***)05-Aug. 22.

25th Feb. 23. R121.85

25th Jan. 23. R62.84

24th. Dec.22. R107.84

25th Nov. 22. R64.16

25th Oct. 22. R59.00

25th Sept. 22. R104.68

Cell C email said they would contact me within 2 working days.