GB
George B

1 reviews | Active since Mar 2012

02 Oct 2017, 09:31

Billing me for something I dont know

I have had a problem with vodacom because of the high charges and I decided to try cell c they had a bundle for 10 gigs + 10 gigs for R 299 per month this includes 10gigs + 10 gigs night time which amounts to 40 gigs I have used cell c for 2 months and every month they have charged me almost R 800 this is really ridiculous I thought i am gonna save money by changing to cell c but now they are charging me for something i dont know about. I used about 20 gigs a month. This really false adverti*****t

0
Replies (2)
Cell C
Cell C's reply02 Oct 2017, 09:39
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply03 Oct 2017, 07:50
Official

Palesa has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN