CM
Charmaine M
1 reviews | Active since Sept 2010
01 Nov 2021, 10:40
Billing Issues
Billing Issues I have not been receiving my bill for a few months and most of all I am being billed amounts that are erroneously calculated. I want my account to be immediately be transferred to EFT and all bills for the past 6 months emailed to me. Additionally I am based outside South Africa so all correspondence via email please.
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Replies (5)
Cell C's replyOfficial
01 Nov 2021, 10:55Hi Charmaine
Thank you for getting in touch.
We have received your review regarding the billing of your Cell C account.
We need to contact you telephonically first for security check. Please respond via private reply with international number we can reach you on for assistance.
^NZ
Thank you for getting in touch.
We have received your review regarding the billing of your Cell C account.
We need to contact you telephonically first for security check. Please respond via private reply with international number we can reach you on for assistance.
^NZ
Cell C's reply01 Nov 2021, 10:55
Official
Hi Charmaine
Thank you for getting in touch.
We have received your review regarding the billing of your Cell C account.
We need to contact you telephonically first for security check. Please respond via private reply with international number we can reach you on for assistance.
^NZ
Thank you for getting in touch.
We have received your review regarding the billing of your Cell C account.
We need to contact you telephonically first for security check. Please respond via private reply with international number we can reach you on for assistance.
^NZ
Cell C's replyOfficial
01 Nov 2021, 11:01Thank you. We will be in touch.
^NZ
^NZ
Cell C's reply01 Nov 2021, 11:01
Official
Thank you. We will be in touch.
^NZ
^NZ
CM
Charmaine M's updateReviewer Update
01 Nov 2021, 11:11Thank You
CM
Charmaine M's update01 Nov 2021, 11:11
Reviewer Update
Thank You
CM
Charmaine M's updateReviewer Update
04 Nov 2021, 08:19To date I still haven't received any stmts, you don't need to speak to me to send me stmts. Also, I cant pay if I don't know what I owe if your accounting is off. As specifically mentioned you can only call me after 4pm SA timing. Still waiting for the call 4 days later.
CM
Charmaine M's update04 Nov 2021, 08:19
Reviewer Update
To date I still haven't received any stmts, you don't need to speak to me to send me stmts. Also, I cant pay if I don't know what I owe if your accounting is off. As specifically mentioned you can only call me after 4pm SA timing. Still waiting for the call 4 days later.
CM
Charmaine M's updateReviewer Update
04 Nov 2021, 08:21Please stop placing a NAEDO on my account. I will do a direct pmt via EFT after the account stmt is released. I am not willing to pay the R150 RD charges for your mess.
CM
Charmaine M's update04 Nov 2021, 08:21
Reviewer Update
Please stop placing a NAEDO on my account. I will do a direct pmt via EFT after the account stmt is released. I am not willing to pay the R150 RD charges for your mess.