GL
Gilda L

1 reviews | Active since Sept 2012

05 Apr 2016, 08:51

Billing incorrectly

Good day, I took out a contract with Cell C at the end of January: ***and ***. As per my emails with Bukhosi Mathobela my contract would be R 320 per month (including VAT), on a Top Up and I would receive 1 GIG free for three months. I have however not ONCE received an invoice for R 320 since, and also did not receive 1 GIG since March. I have tried sorting it out with the call centre and via emails, but with not sucess. Please contact me VIA EMAIL [Email Removed] and NOT VIA TELEPHONE CALLS.

0
Replies (1)
Cell C
Cell C's reply05 Apr 2016, 09:13
Official
Hello gllettingsuper,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.

Regards
Cell C | DA

Best regards,