Billing extras and cannot get a callback to find out why.

Item: Cell C
Rating: 2
Author: Dale H

Cell C has charged me for additional services on my account and they don't phone back when you lodge an enquiry in the 48hrs as said. In fairness I have had very little issues in the 10 years with you but I always find I end up at Hellopeter before anything gets done when I do have problems. Please get someone to get in touch with me.

Helpful (0)

Replies (3)

Cell C's replyOfficial

18 Apr 2018, 12:31

Apologies that you have to resort to this platform in order for your query to be resolved. One of our consultants will be in touch in order to assist. Do expect a call.

Regards

Cell C | DA

Cell C's reply18 Apr 2018, 12:31

Official

Apologies that you have to resort to this platform in order for your query to be resolved. One of our consultants will be in touch in order to assist. Do expect a call.

Regards

Cell C | DA

Dale H's updateReviewer Update

29 Jun 2018, 08:53

Problem was sorted out successfully.

Dale H's update29 Jun 2018, 08:53

Reviewer Update

Problem was sorted out successfully.

Cell C's replyOfficial

29 Jun 2018, 11:40

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Cell C's reply29 Jun 2018, 11:40

Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN