SS
Suneera S
1 reviews | Active since Jan 2021
07 Jan 2022, 12:22
BILLING CHANGED
Hi I would like to know how does your billing change and we are not notified of IT and the best part of it all is that this has been happening from last year June/July till now.I cannot wait for my contracts to end with Cell C as they are the worst yet AGAIN!!!!!!!!!
Helpful (0)
Replies (6)0
Replies (6)SS
Suneera S's updateReviewer Update
07 Jan 2022, 13:31The best part of it all is that the call centre does not even assist
SS
Suneera S's update07 Jan 2022, 13:31
Reviewer Update
The best part of it all is that the call centre does not even assist
Cell C's replyOfficial
07 Jan 2022, 14:22Good day Suneera
Thank you for reaching out to us.
We have received your review regarding your billing.
Please give us more details of your query so we can contact you and assist.
^NZ
Thank you for reaching out to us.
We have received your review regarding your billing.
Please give us more details of your query so we can contact you and assist.
^NZ
Best regards,
Cell C's reply07 Jan 2022, 14:22
Official
Good day Suneera
Thank you for reaching out to us.
We have received your review regarding your billing.
Please give us more details of your query so we can contact you and assist.
^NZ
Thank you for reaching out to us.
We have received your review regarding your billing.
Please give us more details of your query so we can contact you and assist.
^NZ
Best regards,
SS
Suneera S's updateReviewer Update
07 Jan 2022, 14:29Hi
On one of my contracts *** which is a data line i was paying and amount of +/- R120 as at June/July my subscription has increased which i have only picked up now please advise why
On one of my contracts *** which is a data line i was paying and amount of +/- R120 as at June/July my subscription has increased which i have only picked up now please advise why
SS
Suneera S's update07 Jan 2022, 14:29
Reviewer Update
Hi
On one of my contracts *** which is a data line i was paying and amount of +/- R120 as at June/July my subscription has increased which i have only picked up now please advise why
On one of my contracts *** which is a data line i was paying and amount of +/- R120 as at June/July my subscription has increased which i have only picked up now please advise why
Cell C's replyOfficial
07 Jan 2022, 15:13 *** is on month to month , your 24 months discount fell over so now you're paying the full subscription.
^NH
^NH
Best regards,
Cell C's reply07 Jan 2022, 15:13
Official
*** is on month to month , your 24 months discount fell over so now you're paying the full subscription.
^NH
^NH
Best regards,
SS
Suneera S's updateReviewer Update
07 Jan 2022, 15:41Please can you put in a request to have this number ported to prepaid
SS
Suneera S's update07 Jan 2022, 15:41
Reviewer Update
Please can you put in a request to have this number ported to prepaid
Cell C's replyOfficial
07 Jan 2022, 17:47If you want to have the number on prepaid, you will have to cancel the contract first.
^PN
^PN
Best regards,
Cell C's reply07 Jan 2022, 17:47
Official
If you want to have the number on prepaid, you will have to cancel the contract first.
^PN
^PN
Best regards,