BILLING, CALLING, BREECH OF CONTRACT AND SERVICE ISSUES!

I have had Three issues with Cell C.

1: I am unable to make emergency phone calls (REF number: 180 ********** 58) 2: I have been overcharged over R700 for my contract (REF Number: 180 ********** 44) 3: I have received an SMS that my billing limit has been changed. Who authorized this? Why has my billing limit changed? (REF Number: 180 ********** 14)

I have been contacted by Cell C for the first two issues but none of the requested action has been taken. I have asked for certain documents to be sent to me .... NOTHING. I have requested that my money (overcharged) be returned.... NOTHING. I also requested that these issues be escalated..... NOTHING.

Cell C service is absolutely shocking, why have my issues STILL not been sorted out, some from over 3 weeks ago! Why do the call center people PROMISE to get back to me but never do.

Cell C then sends you an email saying that they tried to get hold of you but no one answered their call.... HOWEVER there is no call history of any missed calls from Cell C, how can I miss a call that never happened?

Charging me more than what is stipulated within my contract is breach of contract for Cell C's side, I am in my rights to cancel my contract and move to another provider.

PLEASE GET IN TOUCH WITH ME SO THAT I CAN CANCEL MY CONTRACT WITH YOU! I AM NOT GOING TO STAY WITH A COMPANY THAT CHARGES DOUBLE OF WHAT IS ON MY CONTRACT AND IS UNWILLING TO PROVIDE A SERVICE!