DD
Derinee D
1 reviews | Active since Aug 2018
06 Jan 2020, 10:00
Billing
Hi there...
I had a data plan contract with Cell C. I then upgraded the plan before Christmas... I was told that the new plan will kick in from the o5th Jan and the old one will be done. I called in today to cap the new plan as it's a voice plan. From the 1st Jan until 5th Jan I received data of the old plan and then sometime during yesterday that data fell away and the new plan kicked up but now today I've been told even though I used the old plan for 5 days I'm still going to be billed for the full month... This is unfair... I did not use data for the whole January. Only for 5 DAYS. Why are u billing me for an ENTIRE MONTH. THIS IS UNFAIR PRACTICE. BILL ME FOR 5 DAYS ONLY.
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Derinee D's updateReviewer Update
06 Jan 2020, 12:19So you saying that even though I have changed the data plan to a voice plan and it changed on the 5th day, I'm stoll liable to pay for the entire month plus the new plan will will run from the 05th until the 31st Jan. That's rediculous.
DD
Derinee D's update06 Jan 2020, 12:19
Reviewer Update
So you saying that even though I have changed the data plan to a voice plan and it changed on the 5th day, I'm stoll liable to pay for the entire month plus the new plan will will run from the 05th until the 31st Jan. That's rediculous.