Hellopeter
Share Your Experience
CK
Charles K

1 reviews | Active since Mar 2009

20 Dec 2023, 10:30

******* BILLING

Can you as Cell C explain why is my monthly billing again sky high, it appears you are *******ly charging me to fund your insolvent business, why can my monthly billing not remain as on which I agreed upon when I renewed my account??

I need a thorough explanation or I will report you to the consumer council.

0
Replies (5)
CK
Charles K's update20 Dec 2023, 16:06
Reviewer Update
Yes indeed I received a call from Cell C, only to prove how many UNAUTHORISED activities were active and made active by CELL C. Now you as Cell C please credit my account with all the years and months of deductions you authorized on my account. I WANT EVERYTHING TO BE CREDIT AND RETURN.

You are the worse company to consider working with.

I NEED MY CREDITS A.S.A.P.
CK
Charles K's update20 Dec 2023, 16:26
Reviewer Update
Dear Cell C,


Kindly stop calling me, I gave all the info to you. Get a director to call me, I am proceeding to the Consumer Council.

CK
Charles K's update27 Dec 2023, 11:27
Reviewer Update
I am on leave, please reply on Hello Peter or I will proceed with alternative process.
CK
Charles K's update27 Dec 2023, 12:35
Reviewer Update
Yes please. I will read it sometime after my sun bath and water sports.
CK
Charles K's update01 Jan 2024, 13:25
Reviewer Update
Good day,

I received no email from you at all.

Secondly an amount of R5000-00 disappear out of my bank account letting me sit with zero balance. I will settlement my account on or before close of business 05 Jan. 2024.

Also, my current amount on my Cell C mobile app is R1464.44, but you bill me for R1668.99. Why?

I am really considering terminating my contract with Cell C.