RS
Rensia S
1 reviews | Active since May 2014
01 Jul 2015, 09:42
Billing -auto Updates
Went to Cell C Lakeside mall to repair Cracked screen S5. needed Loan phone. non available Advise to phone Sumsang direct. for the 2 months I had Loan Phone it was on Aoto update and I sit with account of R5000. i phoned Cell C plenty times and visited the branch. i dont get feedback at all. I cant sent a phone in to be fixed free but have to pay R5000 for a loan phone updates I could just aswell bought a new phone.
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Cell C's replyOfficial
01 Jul 2015, 10:16Hello Rensias,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Jul 2015, 10:16
Official
Hello Rensias,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,