AB
Alfred B

1 reviews | Active since Jun 2019

16 Aug 2021, 12:48

Billing and ***** issues with Cell C

Bad experience from Cell C. I’ve been struggling for Cell to sort out my billing issues after so many attempts to have them sort it been sent from pillar to post and to date nothing has been done but rather my data line disconnected. There is a ***** case on my account caused by one of their own employees by the name of Govender whom upgraded my account at midnight without my approval and authority and had a device sent to his address which I was also charged for the delivery but I’m being billed for it. I’ve called in and I’ve sent emails with no luck.

This has been ongoing since the 28th of April 2021

*** ref cell c

0
Replies (2)
Cell C
Cell C's reply16 Aug 2021, 13:06
Official
Hi Alfred 

The matter will be investigated and rectified. Do expect our call shortly. 

^NT 
AB
Alfred B's update18 Aug 2021, 15:01
Reviewer Update
I am still awaiting this supposed phone call from Cell C 3 days later still nothing mxxm