Billing and Debiting of Account Even After Months of Contract Cancellation

In July I cancelled my cellphone contract with Cell C however the company continues billing me and debiting my account. I have complained about this and although an apology was sent the debits have not stopped.

What upsets me is that I have not used this contract in more than 12months. During this time I have not made any calls, sent any text messages or used any data but honoured the terms of my contract by paying monthly amounts due. Cell C received over R6000.00 from me for providing zero service. I never complained but kept my end of the contract.

In July I cancelled the contract as it made absolutely no sense for the contract to remain open whilst I'm not receiving any service. I notified Cell C however my request has fallen on deaf ears as the debits keep happening. This is upsetting and very infuriating. I feel disrespected, insulted and abused by Cell C.