CH
Clint H
1 reviews | Active since Feb 2013
17 Mar 2016, 14:30
Billing account after contract has been cancelled
I called Cell C in January 2016 to cancel my contract and was advised that this is possible but my last debit was to go off in February 2016. It is now March and I received another bill even though I have not used this service since my last phone call in January 2016. I have sent emails but have not yet had a response from Cell C. This is not the first time.
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Cell C's replyOfficial
17 Mar 2016, 14:52Hello charrison,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply17 Mar 2016, 14:52
Official
Hello charrison,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN