1 reviews | Active since Feb 2025
<p>Once again we have been billed incorrectly on our Cell C account. In December last year (when we opened the account) we were billed a severe amount because there was no limit set on the account. In January that limit was set and things have been fine until.</p> <p>I see now that we have been billed again over the limit for the past two months. The total amount adds up to over R1000. This is unacceptable practice on Cell Cs side.</p> <p>I request action upon this. An investigation followed by refunds for both months.</p> <p>We had a limit set. It shouldn't be so high.</p> <p> </p>
Hi Alastair
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted amicably.
Regards
Cell C | PN
Best regards,
Hi Alastair
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication and be assured this will be sorted amicably.
Regards
Cell C | PN
Best regards,
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