SP
Suni P
1 reviews | Active since Apr 2011
10 May 2017, 21:15
Billing
<p>I have two contracts with Cell C - 2nd package deal was R89.00. As far as my understanding is that you pay that R89.00 fixed figure until you complete the two year contract right?</p> <p> </p> <p>why did the 2nd package deal amount increase to R95.00 as of March 2017? It is not about the amount but about Cell C's integrity on my 2nd package contract rate!!</p> <p> </p> <p>please call me urgently to discuss the cancellation of the 2nd contract package if i am going to be ********** my Cell C. small amounts add to bigger amounts!!!! </p>
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Replies (3)
Cell C's replyOfficial
11 May 2017, 07:47The price increase came into effect on the 1st of February 2017 which could be the reason of the increased amount on your second contract.
We'll get one of our consultants to contact you shortly.
Regards
Cell C | PN
Best regards,
Cell C's reply11 May 2017, 07:47
Official
The price increase came into effect on the 1st of February 2017 which could be the reason of the increased amount on your second contract.
We'll get one of our consultants to contact you shortly.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
11 May 2017, 12:12Maropeng will be in touch as communicated.
Regards
Cell C | PN
Best regards,
Cell C's reply11 May 2017, 12:12
Official
Maropeng will be in touch as communicated.
Regards
Cell C | PN
Best regards,
SP
Suni P's updateReviewer Update
16 May 2017, 09:59Cell C representative did call to explain but i am not happy with the price increase during my contract period!!
i am cancelling the contract on 1 November 2017
SP
Suni P's update16 May 2017, 09:59
Reviewer Update
Cell C representative did call to explain but i am not happy with the price increase during my contract period!!
i am cancelling the contract on 1 November 2017