<p>On 10/10/2016 I received my invoice statement form Cell c via email as usually, to my suprise my billing seemed a bit too high as normal however I contacted Cell-c to query this issue, an agent gladly assisted me and told me that a getmore service was activated on my account and without my approval which makes this *****ulant activity on my account, i needed answers as to who or why he then refered me to getmore department where i got no assistance at all but telling me that I'll be debited that amount which I request to be removed and have a normal debit run as usual. I kept calling cell-c with regards to this issue but hey they've got guts to sms me today telling me that the service can't be removed and I have to go with the flow (keep in mind "my money") they'll deibit. this was 2 weeks before my debit order goes through and now its a week to go but still they can't help me but are able to activate vas's without my approval. a shout out to you cell-c on your such so called service I can't wait to have my account closed. :-(</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Patrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Thanks a million, from my perception you should have people like Patrick on the customer service floor, customer experience comes fisrt and thats exactly what Patric did.
Thanks a million, from my perception you should have people like Patrick on the customer service floor, customer experience comes fisrt and thats exactly what Patric did.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.