BL
Boity L
1 reviews | Active since Jan 2018
29 Jan 2018, 15:18
Billing
On the 20th of December I called to activate 1gig to be added on my monthly bill.. Spoke to a lady confirmed all the details and the number it should be activated on.. Because I have 2numbers.. But after the call I didn't get any SMS to show it was activated... So I bought data with my own money.. Now in January a statement shows they billed me 1gig which I never received.. Only to find out when I called that they activated on the incorrect number which was never used am tired of calling you because they keep in saying they will listen to the call but nothing is happening..
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Cell C's replyOfficial
29 Jan 2018, 15:40Good afternoon Boity
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Jan 2018, 15:40
Official
Good afternoon Boity
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,