Billed incorrectly for 623 Intl SMS to cell c technical number
<p>Billed for 623 SMS to cell c contact call Centre number within a few houRs</p> <p>my account debited for R3466.12 </p> <p>reported last week -no response yet despite promises from cell c will resolve within 48 hrs</p>
Our team will investigate your query and provide you with feedback with the aim of resolving this matter.
Regards
Cell C | DA
Our team will investigate your query and provide you with feedback with the aim of resolving this matter.
Regards
Cell C | DA
As per feedback with Skhumbuzo, you have been contacted and provided with feedback on this matter.
Regards
Cell C | MH
As per feedback with Skhumbuzo, you have been contacted and provided with feedback on this matter.
Regards
Cell C | MH
Received a call today from cell c trade route mall promising to credit my account with R3146
few min later received a call from Mr Skumbuzo who never called me like he promised last week Wednesday ,claims he was sick -I believe him -not certain where the illness is though
Mr Skymbuzo did not have a clue about the matter he allegedly investigated and was very annoying claiming the charges were not related to Sms which cell c billing confirms otherwise
told him it was very infuriating listening to his utter nonsense just can't believe how cell c employs *********** people to manage complex situations
I have already been inconvenienced for cell c not activating my intl roaming all but for a few minutes . 2,months later to receive an account for 623 SMS to cell c contact centre -my account debited for R3466.12 instead of R 320.20 - it's taken cell c 13 days to call me back awaiting credit in another few days - shocking service and very poor management
cell c trade route mall at least trying to assist and resolve -glad to be able to talk to people who atleast know what they talking about
Received a call today from cell c trade route mall promising to credit my account with R3146
few min later received a call from Mr Skumbuzo who never called me like he promised last week Wednesday ,claims he was sick -I believe him -not certain where the illness is though
Mr Skymbuzo did not have a clue about the matter he allegedly investigated and was very annoying claiming the charges were not related to Sms which cell c billing confirms otherwise
told him it was very infuriating listening to his utter nonsense just can't believe how cell c employs *********** people to manage complex situations
I have already been inconvenienced for cell c not activating my intl roaming all but for a few minutes . 2,months later to receive an account for 623 SMS to cell c contact centre -my account debited for R3466.12 instead of R 320.20 - it's taken cell c 13 days to call me back awaiting credit in another few days - shocking service and very poor management
cell c trade route mall at least trying to assist and resolve -glad to be able to talk to people who atleast know what they talking about