LB
Lwazilwandile B

1 reviews | Active since Oct 2015

15 Oct 2016, 15:37

Billed for something I have paid for in cash!

<p>I have been going back and forth with cell c. I lodged a query after i was billed a reconnection that i paid in cash at cell c Jabulani Mall. The 10th pf October the lady who rep**** to my query said that i should pay "R261-R114" and that the issue had been resolved.</p> <p>To my suprise when i went to pay today i found that the amount had not been removed. I am sick and tired of cell c and I want this contract CANCELLED!</p>

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Replies (2)
Cell C
Cell C's reply17 Oct 2016, 07:13
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply17 Oct 2016, 11:36
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN