GB
Gareth B

1 reviews | Active since Feb 2015

02 Apr 2015, 10:32

Billed for March when promised not to be

Hello,<br> <br> I requested my account to be closed due to bad signal in my area last month and this was successful.<br> My contract has been transferred to prepaid.<br> However, I was promised by a CellC representative that I will not be billed for the month of March.<br> I was billed, please can you revert this payment ASAP!<br> <br> See below quoted text from Patrick<br> <br> <br> \Please be advised that as a goodwill gesture I will credit your March 2015 invoice in full."<br> <br> <br> <br> My cellc number is ***<br> <br> Please contact me on this number *** as im not using the cellc number anymore<br> <br> Regards<br> Gareth"""

0
Replies (1)
Cell C
Cell C's reply02 Apr 2015, 10:55
Official
Hello Gubbles5,

Thank you for posting to us.

A follow up request has been sent Patrick and feedback will be provided. Do expect to hear from him soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN