Billed for inactivated handset /sim card

Billed for inactivated handset /sim card<br> <br> Its been more than a month trying to get help from cell c. I have spoken to over 3 useless agents and none of them has managed to assist me nor give feedback on how far they are in resolving my case. Cell c delivered an incorrect handset and i arranged that the handset be collect and replaced with the one i initially ordered. Now i have been charged on a contract that has not been activated. <br> These are all agents i spoke to over and above the others i spoke to earlier in April<br> The trail of agents i have spoken to over the past 6 weeks.over and above the others i spoke to earlier in April<br> <br> Sizakele<br> 7:25<br> 29 april 2015<br> Ref number: ***<br> Assured me that the handset will be collected and replaced with tge correct one.<br> <br> Cindy and Thabiso team leader<br> 11:40am<br> 11 May 2015<br> Ref: case number***<br> Number 084145 option 2<br> <br> Zimkhitha<br> 20 may 2015 11:03<br> Tumi dealing with case<br> Listening to call recordings<br> 084145 option 2<br> This should be resolved as soon as possible<br> Its been more than a month trying to get help from cell c. I have spoken to over 3 useless agents and none of them has managed to assist me nor give feedback on how far they are in resolvi