LS
Linda S

1 reviews | Active since Mar 2009

10 Feb 2016, 11:02

Billed for ***** SALE by Cell C rep.

I do not know how many times I have been going up and down with this issue. Cell C keeps closing my phone because of a ***** sale that was created by their agent. It was confirmed by one other agent last year and I believe all call are recorded. My contract has since been amended and I am paying for a contract I do not have. <br> <br> How long is this going to go on? I cannot be paying for this anymore and having to deal with the inconvenience of having my line disconnected twice a month then reactivated because someone can see that there is a fault here.<br> <br> I need a full statement/financial transactions history dating as far back as the activation date of this contract for my lawyers please so that we can sort this out.

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Replies (1)
Cell C
Cell C's reply10 Feb 2016, 11:08
Official
Hello malindas,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN