1 reviews | Active since Jul 2016
billed for consultants mistake
<p>I opened a contract with Cell C few months ago. The lady who assisted me accidentally opened a wrong contract on my name which was cancelled and fixed same time. Come end of the month Cell C charges me for both contracts. I then went into a Cell C branch to report it. The gentleman that assisted me contacted his head office to sort out the mess. They promised to refund me for the wrong bill. I have been back and forth numerous time to follow up with them and every time they have an excuse. It's been more then 6 months of fighting for my money and I still have not been refunded. I am tired already don't know what else to do to get them to refund me. I just want my money back.</p>
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
