iB
ismael B

1 reviews | Active since Dec 2012

02 Apr 2015, 16:36

Billed for Cancelled contract

On about the 27th February I gave Cell C a months notice that I will be terminating my contract with.<br> They said it would be cancelled on 27th March 2014 and my reference number is ***<br> I have ported my number to Vodacom but on Wednesday 1st April I had R92.00 taken from my account<br> reference SP ***<br> I know Cell C has a cash crunch but taking money they're not entitled to does not help<br> ***

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Replies (1)
Cell C
Cell C's reply04 Apr 2015, 08:11
Official
Hello bhojaism,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN