1 reviews | Active since May 2016
Billed for a terminated contract
<p>I have terminated my 2 year contract with cell c over a month ago. I called the relevant department, their cancellation department the month prior to my 2 years coming to an end and then again on the month when it was due to end to inform them that I did not wish to extend my contact and wanted to move to a prepaid customer, the tele consultant assured me that everything was in order and that no further money would be debited from my account. Well that was not the case, the last month of my contract my account was debited with R700 which is double the amount that my monthly fee was. Then the following month my account was debited again with another R700 this for a month where I did not even make use of my cell c sim, in fact I had put my data off and literally just received calls on that number. This is unacceptable R 1 400 that cell c tool when I terminated their service and did not make use of their network. This must be rectified. I will never do business with them again. I want answers.</p>
Thank you for posting to us.
One of our consultants will follow up on this matter and assist. Do expect communication.
Regards
Cell C | PN
Thank you for posting to us.
One of our consultants will follow up on this matter and assist. Do expect communication.
Regards
Cell C | PN
