RP
Rhoshe P
1 reviews | Active since Sept 2015
22 Oct 2015, 11:54
Billed for a contract that i dont have
I order an additional Cell C contract in Jan 2014. Two days after receiving the phone I sent it back because I was not satisfied, STILL TO THE DAY CELL C IS DEBITING MY ACCOUNT FOR THIS CONTRACT<br> I have called the call center close to a billion times to no avail, yet each and every month i am billed, The call center agents and legal dept is useless. Then they have the cheek to tell me that I cant get another line since i already have two,***<br> They refuse to pay my money back and transfer my calls from person to person
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Replies (1)Cell C's replyOfficial
22 Oct 2015, 12:09Hello Rhoshe,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply22 Oct 2015, 12:09
Official
Hello Rhoshe,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
