SW
Sean W
1 reviews | Active since Oct 2019
03 Oct 2019, 11:14
Billed by Cell C via Debit Order Without a Contract!
I cancelled my cell c fibre service 8 months ago, still being billed. Phone calls and emails fro months and eventually of months of frustration I got a credit. Today after all this frustration CELL C started debiting my account again for fibre - this is what I call thievery, ****************, not sure how any service provider can behave this way. It's time for The CPA to take Action! I'm done with CELL C, still got a cell contract but that it also going to be cancelled as I can no longer work with this company
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Cell C's replyOfficial
03 Oct 2019, 11:22Good morning Sean
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Cell C's reply03 Oct 2019, 11:22
Official
Good morning Sean
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA
Apologies for the frustration you have experienced.
We have escalated the matter to management from the Fibre Support department.
Do expect communication soon.
Regards
DA