WS
Wesley S

1 reviews | Active since May 2013

10 Jun 2016, 11:48

Billed After Contract Ended - Then Handed Over

<p>i had a Cell C contract and i phoned in to Cell C to cancel my contract 3 times and i send an email. i phoned in and they said my contract will be cancelled effective the end of the month because of the 30day notice. I got the sms to say that my accounts were now on prepaid.</p> <p>so they the still billed the contract amount and now given me over for bad debt of R 299. YET no one at CELL C can give me a reason why.</p>

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Replies (1)
Cell C
Cell C's reply10 Jun 2016, 12:21
Official

Thank you for notifying us of the above.

We will ensure that this matter is sorted. Do expect communication. Apologies for the inconvenience caused.

Regards

Cell C | PN