BS
Benjamin S
1 reviews | Active since Feb 2016
01 Mar 2016, 16:09
Bill R440 after Cellphone wasn't even ON!
During January 2016 my Samsung Tablet (with a Cell C simcard in) fell in a dam.<br> So during February 2016, this contract wasn't used AT ALL since I didn't have any other devices.<br> Surprise surprise when my bill shows up from Cell C. R440.00.<br> It might not be much to the company, but according to CPA, I AM within my rights to request an itemized bill?
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Cell C's replyOfficial
02 Mar 2016, 07:12Hello Bennie.Smit,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply02 Mar 2016, 07:12
Official
Hello Bennie.Smit,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN