Biggest ******** Ever!

<p>After endless calls to the customer services and emails to Palesa Nhlapo till date my query has not been resolved. Firstly the sim card stopped working by giving an error saying "Not registered to Network" I've tried troubleshooting eg removing battery and rebooting my cellphone, putting the sim card in another cell phone. Still the same error. The problem started on the 8/10/2016. I was told by the customer service department that I would need to replace the sim card from my own pocket. Which is difficult to understand because I have a contract with Cell c I believe that as I pay them its their responsiblity to ensure that everything runs smoothly, don't get me wrong I know that wear and tear like the dropping the phone or damaging the sim card would be my responsiblity but I've never ever taken the sim card out of my phone until I was asked to by Cell C. Then spoke to another guy Derrick Makhubele who made it clear that it was my fault that the sim card stopped working!! I have more than 3 people that I can bring to your offices who had the same problem with their contract sim cards. Right after I advised that the sim card stopped working the phone also started giving problems. I eventually took the phone to Cell C yesterday(30/10/2016) I was told at the Southgate store that I need to again do a sim swap which is R141 which is ****ing crazy I am not stupid because you don't make money on the cellphone contracts you find other ways to catch us. I am aware of the consumer protection act please ensure that you read it carefully. The agreement between myself and cell c has been broken by Cell c so that makes the contract null and void because you haven't assisted me in any way, shape of form so since the contract no longer stands you should go ahead and cancel both contracts I have with you and I refuse to pay any settlement amount as I haven't received any service from you for the year, The phone is with you currently so you can keep it. I know that there are better service providers out there that are more than will to assist and give better service than ****ed up Cell C. </p> <p> </p> <p>Thank you once again for absolutley ****** all!! You suck I'm going to publish this on all the social media platforms to see what ****s you are.</p> <p> </p> <p> </p>