OP
Ovesh P

1 reviews | Active since Jun 2012

29 Sept 2015, 18:53

biggest regret ever

Firstly before I tell you'll what my issue is, please stop advertising claiming how good your network is and telling people to leave their network and come to cell c when service is pathetic.<br> <br> I didn't want to upgrade my contract because I was already disappointed with the service from cell c. I needed a new phone as my old 1 broke so I decided to just do the upgrade (LG G4)thinking that your service with change with all of your adverts<br> <br> I upgraded my contract in July at the clearwater branch. I dealt with buhle who has no idea *** is going on. She did the upgrade but didn't remove the bis subscription so I was paying for that even though we asked her to remove it....who reimburses me for that?<br> <br> I bought a bolt on extra gig which wasn't done correctly so I was getting charged out of bundle rates so my soft lock was getting activated....who reimburses me for this?<br> <br> So I go back to clearwater back and forth about 3 times because I prefer face to face....who pays me for this? Buhle decides to put on some blackberry data that's R99 and insists it will work....guess what it doesn't work! <br> <br> So I'm paying for a phone that I can't use???<br> Who pays me back for petrol and all these data cos

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Replies (1)
Cell C
Cell C's reply30 Sept 2015, 07:22
Official
Hello leo18,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,