BIG DISAPPOINTMENT - UTTERLY BAD SERVICE DELIVERY

I upgraded my cellphone contract with Cell C via telephone through Cell Direct on 8 October 2015 with the promise of delivery the next day, and although that sounded a bit too good to be true I accepted that the salesperson meant to say by the next Friday which was 16 October 2015. After not receiving my handset in last mentioned time period I contacted Cell C on numerous occasions and I was told that my delivery was set as prioritized. Today 2 November 2015, 16 working days later, I still haven't received my handset.<br> <br> Now Cell C and Cell Direct are providing a service that they cannot deliver on. I should not have upgraded my cellphone contract with cell c and will surely not make the same mistake again. I will not recommend to any one to switch to cell c or upgrade with cell direct. I feel taken advantage of and although I have always been a big fan of cell c I understand now why everyone is switching to another provider.<br> <br> I have wasted mt time and money phoning Cell C for answers and only getting a generic response to my problem.