Big Data bundles for great prices BUT NO ROAMING! Cell C must be strugling ...

Apparently you need to go through Cell C T&C upon every purchase before buying data from them. Who does that?!!!!!! Nice to hide behind such a mess Cell C. Now you refuse to give my money back. What must I do with 30gig of data that I cannot use because its stated in your T&C ????? Not your problem right! So this is how you treat your customers? Any company or establishment that protect themselves like this and isn't willing to repay money always has some kind of hidden problem within its structure . I will keep my ears and eyes open for they day you will appear on more news channels crumbling down from your high thrones. Not even telkom is this ****! Keep something that is not yours is *****ing, making sure that your customers isn't well informed upon each purchase is cunning. Let's just call it what it is, *********.

Within your Cell C app there is no option to read your "T&C" Your argument around this is not legit. I will proceed in taking this to the consumer protector of the Western Cape as well as an Attorney of mine. Chat soon Cell C

Transaction took place through the Cell C App which allows top-up of data/ sms etc. I selected the 30 gig for R899 only to find out later that this option does not allow roaming. I have laid a complaint on hellopeter.com where Cell C came back to me informing me that their technical department informed them that this option does not allow roaming and that no refund will be possible as this is written within their Terms and Conditions. I have purchased on numerous occasions data through the Cell C App and have not once seen an option that allows me to read their stated Terms and conditions upon any purchase. In fact within their App there is no terms and conditions visible to read or refer to. I have been referred to use their APP by their call centre as it is simpler to purchase data through this gateway. Which I have done through their advice. I am now sitting with 30 gig of data that has no roaming and Cell C is simply refusing to repay my money as they are hiding behind their terms and conditions. If one is advised by a company to use a platform that they have responsibility over and there is no terms and conditions within it how can a company then claim no refund if they themselves designed the platform use specifically for their customers ? The App is available to anyone on google play , search “Cell C” this can be downloaded to investigated my statement above. There is no message within the Cell C App informing the user to refer to their terms and condition on their website which is necessary especially if a service provider is to hide behind its own terms. This experience leaves one feeling mislead and ****** . The Cell C number is ********** .

Please provide me with Danielle contact information so that I can give it to the consumer protector and my Attorney , they asked to speak to someone directly and I can only provide a national call line and email address from your website. Thanks.