1 reviews | Active since May 2016
Beyond words Cell C
Beyond words Cell C 1. Since first interaction with Hello Peter 3 weeks 2. Issue still not resolved 3. Debit orders reversed, twice now, even after you had agreed my discount 4. You sent me an email address to correspond with, the response was "please share your hello peter link" 5. You said Maropeng would be in contact, yes briefly now he is non-existent, he called to advise me that I will need to pay for April, and 50% of May, and no charge for June. (this is because I reversed your debit orders) 6. You suggested to take my router back to local Cell C shop in Ballito, they did not know what to do with it (in order to cancel my account), I am still not sure where it is 7. I reversed the April/May debit orders, your team reversed them back and are still billing me for June??? 8. I am reversing them again, putting a stop on any further transactions, so please cancel my account outright. Cell C Find yourself a decent customer care manager, and know this for sure, I will never ever recommend you, use you or say anything good about you in the future. I have never ever felt this way about any business before.
We will look into the matter and revert back to you.
Regards
DA
Best regards,
We will look into the matter and revert back to you.
Regards
DA
Best regards,
