BEYOND TERRIBLE SERVICE SKILLS

How about trying to appointment competent people working at your company!!!! My phone was ****** yesterday and I went to the Tygervallei branch and dealt with a lady by the name of Zee. Your system went off line and she took my number to phone me the moment she deactivated the number. Not strange to tell you the call never came and she also didn’t answer the cellphone when i phoned THREE TIMES on the number she gave me to get hold of her ON!!! i then phoned your 084135 number this morning - 5 times in total! Got cut off twice, then spoke to a lady who went though the process and after 15 min got cut. Then spoke to Thandi who again asked me all the security questions (4th time this morning!!!!) to only get told after 15 min that there is an error and he has to log this and I will only get feedback maybe 48 hours later!!!! This after asking me silly questions to verify - after the 6th one asked me another stupid question! How many questions do you need to verify a customer? I need this device blacklisted but due to Cell C’s incompetency cannot do this! How must I report the theft to the police within 24 hours if Cell C is unable to provide me with an ITC number? I again realised that having Cell C as a service provider is a lost case and absolutely useless when it comes to service. I will not be renewing my account when the contract expires but rather migrate to another provider who I have my major contract with. Maybe you should rather stick to sponsorships instead of service providing skills.