NS
Natie S

1 reviews | Active since Oct 2018

06 Oct 2025, 09:41

BEWARE THE "SPECIAL OFFER" TRAP

BEWARE THE TRAP. Never ever sign ANY CONTRACT with Cell C that will give them access to your bank account. They will take whatever they see fit from your account. Cell C will not allow you to cancel a DEBIT ORDER, it is like a two year prison sentence. I will NEVER do business with Cell C again, no matter how enticing the " SPECIAL OFFER" is.

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Replies (1)
Cell C
Cell C's reply06 Oct 2025, 09:54
Official
Dear Natie Spangenberg,

Thank you for sharing your feedback. 

We regret to hear about your negative experience with our debit order process and the frustration it has caused you.

At Cell C, we strive to make our billing procedures clear and manageable, and we regret that you feel this has not been the case. We want to help resolve any issues you may be facing and make the cancellation process as smooth as possible.

Please note that we have escalated the matter through to our support team for further assistance.

Regards,
Cell C | MM

Best regards,