Beware of Continued Billing After Cancellation with Cell C

I am incredibly frustrated and disappointed with Cell C’s service. I originally took a contract for internet data to serve as a backup during local fiber outages and for travel. Unfortunately, this service was problematic from the very start. Despite these challenges, I proceeded with the service until I officially cancelled my contract in October 2024.

Shockingly, I noticed that my account was still being debited the following month. I called Cell C immediately to ensure the contract was cancelled, yet, to my dismay, in December, I was billed once again for the supposedly cancelled service. This has led me to believe that continuing to debit accounts post-cancellation might be a deliberate tactic to ****** more money from customers.

I’ve attempted multiple times to resolve this issue through phone calls and emails, but all my efforts seem to be ignored. This experience has been nothing short of exasperating. I urge all potential and current Cell C customers to be cautious. Cancelling your service with them might turn into a prolonged battle against unwarranted charges. Be very careful and consider other more reliable service providers who respect their customers' choices and requests.