1 reviews | Active since Feb 2013
BEWARE OF CELL C - THEY ARE *****S
I am very disappointed with Cell c and how they take their customers for granted. I've since logged a complaint regarding the billing error on my 2 contracts that i have with cell c and to date i haven't received feedback.<br> <br> I called customer services on Friday 9 October 2015 and i received a call query number # *** but no one has given me feedback. <br> <br> Friday 9 October i logged a complaint on Hello Peter and the response in got was that they are unable to get hold of me which is pure lies as i provided all my details and there was not even a missed call or a voice massage on my phone to say they tried to contact me.<br> <br> This has happened to me before where they incorrectly billed my account and promised to fix it. i waited and they never fixed the error. when i stopped paying them, they handed me over to their legal collections. i'm now trapped in a contract that i cant get out of. <br> <br> I hate cell c and i really wish people could see what a ***** of a company this is. these people are busy adverting free deals and deceiving people by trying to hook up clients. but on the other side they are busy *********** their existing clients by double billing to try and recover their money.<br>
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
