BEWARE Cellc

BEWARE of CELLc I had a pinnacle 3 Gb contract, which was costing me R258/m, which was deducted monthly via debit order In December 2022 I contacted Cellc to cancel my contract (the pinnacle contract can be cancelled at anytime without penalties). I was informed that this was not a problem, and it will end on the 8th January 2023. At the end of December Cellc debited (without any authorisation) R388 from my account ( my normal pinnacle debit was R258), and then in January 2023 Cellc again debited my account (again without authorisation) the amount of R419. I have contacted Cellc on numerous occasions to get an explanation, this was all I got “Kindly be advised that in December you had received full contract benefits and requested for a cancellation on 09/12/2022 and the contract was set to be cancelled on 08/01/2023 and on the 1st of January you also received benefits which have carried over to this month” When I pressed for more info regarding the so-called benefits and why that was significantly more than my normal pinnacle debit, I was completely ignored, subsequent follow up emails have also been ignored. So anyone thinking of joining Cellc, BE WARNED, they have no problem *****ing money out of your account and not giving any explanation as to what it as for, and you will never see that money again. I have had to put a block on that debit order to prevent Cellc from *****ing more money out of my account.