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Natie S

1 reviews | Active since Oct 2018

05 Feb 2025, 10:33

BEWARE CELL C SPECIAL DEALS

I was offered a "SPECIAL DEAL" by Cell C when I was contacted by a Cell C tele-marketer. He in informed my contract was expiring, but I told him I'm going to cancel my contract because I can get a better deal from another company. He then offered me this "SPECIAL DEAL". I signed the contract BUT Cell C did not honour the deal, they keep on taking higher amounts from my bank account. I have sent numerous e-mails, spoken to the accounts dept. THEY DO NOT LISTEN!!!!! I WILL NEVER, UNDER ANY SURCEMSTANCE, EVER DO BUSINESS WITH CELL C AGAIN.

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Replies (1)
Cell C
Cell C's reply05 Feb 2025, 11:27
Official
Dear Natie Spangenberg,

Thank you for reaching out to us.

We’re truly sorry to hear about your experience, it’s definitely not what we want for our customers. We’d appreciate the chance to make this right and thus, your query has been escalated to our support team who will be in contact soon to assist with the matter.

Regards,
Cell C | TN