VA
Valeasha A

1 reviews | Active since Oct 2013

08 Aug 2018, 08:29

Best service ever

I dont know what is going on with Cell C but i have had nonstop nonsense with them for the past year,

First they debit me twice, then they charge me for a failed debit order but i changed it from Debit order to Cash in December because they were constantly double debiting me.

Now for the past 2 months they debiting me again and when i phone in i get told firstly they cant verify my details and then that debit order was never changed, i am extremely upset with Cell c and cant wait for my contract to come to a end so that i can rather just go onto prepaid,

0
Replies (4)
Cell C
Cell C's reply08 Aug 2018, 08:38
Official

Good morning Valeasha

We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

VA
Valeasha A's update08 Aug 2018, 08:40
Reviewer Update
Please note that i will not pay the R70 debit order failed amount because as far as i was concerned the debit order was changed to cash payment in December 2017
Cell C
Cell C's reply08 Aug 2018, 16:19
Official

Please be advised that Mpho could not get hold of you on your contact number. However, he will keep trying.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Aug 2018, 13:47
Official

Mpho could not reach you on your contact number today. Can you kindly post a private reply with an alternate contact number where he can reach you and assist?

Regards

Cell C | PN

Best regards,